Privacy Policy
This Privacy Policy explains how ROO Secure IT Solutions (“we”, “us”, or “our”) collects, uses, stores, and protects information when you use ROO Secure (including the application or service identified as roosecure.com).
1. Information We Collect
We may collect the following categories of information:
- Contact information you voluntarily provide (name, email address, company name) when you submit a form or request support.
- Technical information such as IP address, browser type, device type, and basic usage logs necessary to operate and secure the service.
- Engagement data related to security assessments or services you request (scope, findings, and related correspondence).
We do not sell personal data.
2. How We Use Information
- To provide, operate, and improve ROO Secure.
- To respond to inquiries, schedule engagements, and deliver reports.
- To maintain the security and integrity of our systems.
- To comply with legal obligations and enforce our agreements.
3. Legal Bases (where applicable)
Where required by law (including the GDPR), we process personal data on the basis of contract performance, legitimate interests (security and service improvement), or consent where you have given it.
4. Data Sharing
We share personal data only with service providers who assist us in operating ROO Secure (for example, email delivery or infrastructure providers), under appropriate contractual safeguards. We may also disclose information when required by law or to protect rights, safety, or security.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, to meet legal or contractual requirements, or to resolve disputes. Assessment-related records are retained according to the terms of the relevant engagement.
6. Security
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure; we continuously improve our controls.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your personal data, and to data portability. To exercise these rights, contact us at legal@roosecure.com.
8. International Transfers
If personal data is transferred outside your country, we use appropriate safeguards (such as standard contractual clauses) where required by applicable law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective” date and version at the top of this page will be revised when changes are made. Continued use of ROO Secure after changes constitutes acceptance of the updated policy.
10. Contact
For privacy-related questions or requests, please contact:
ROO Secure IT Solutions
Email: legal@roosecure.com